Refund policy
We want you to be completely satisfied with your purchase. If you're not, we offer a straightforward return and refund policy to make the process easy and hassle-free.
Returns
To be eligible for a return, items must be unused, in original condition, and in their original packaging. Returns must be initiated within 30 days of the purchase date. To start a return, please contact our customer service team at damuer@blvdunited.io with your order number and details about the product you'd like to return.
Refunds
Once we receive and inspect the returned item, we will notify you via email regarding the status of your refund. Approved refunds will be processed within 7–10 business days. Funds will be credited to your original payment method. Please note, shipping costs are non-refundable, and the cost of return shipping is the responsibility of the customer unless the return is due to an error on our part.
Exchanges
If you need a different size or color, please initiate a return and place a new order for the desired item.
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